T & C

Our Terms & Conditions and Nominet’s Polices and rules.

Postal address: 2 Longmoor Lane, Preston, PR3 0JH

Telephone number: 01995 602263

Contact email address: contact@cherishednames.com

Here at Cherished Names we like to think we get it right all the time, the truth of it is everyone gets it wrong from time to time. We can only improve on our services with valid feedback from you, our customers.

Please contact us by using one of the contact methods below, outside of office hours please email us at contact@cherishednames.com . We will respond to all points of contact within 1 business day and we aim to resolve any issues you have within 5 business days.

Our Complaints and escalation process

If you wish to make a complaint about a service you have received, please submit an email to us at complaints@cherishednames.com including as much detail from the issue you have. We will acknowledge your complaint within 1 business day and aim to resolve any issues within 5 business days.

If you wish to raise a complaint about abuse you have received (phishing scams, spam emails etc), please contact us at with as much detail about the abuse. We will investigate your complaint immediately.

Abuse complaints: (abuse@cherishednames.com).

If you’re not happy with the initial outcome of your complaint, than please feel free to escalate your issue to Nominet (the .uk registry) here: https://www.nominet.uk/complaints/

Cherished Names renewals and maintenance costs

We charge £20.00 per year to renew a domain on our system.

Nominet’s Polices and Rules.

Nominets Policies and rules: https://www.nominet.uk/uk-domains/policies/policies-rules/